Terms of service

Terms of Service

Overview

This website is operated by WEZEBEL COMMERCE LIMITED. Throughout the site, the terms “we”, “us”, and “our” refer to WEZEBEL. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including business, institutional, and organizational customers.

Eligibility

Our products and services are intended for business and organizational use.

By placing an order, you confirm that you are authorized to make purchases on behalf of your organization.

Products & Orders

  • All product descriptions, specifications, and pricing are subject to change without notice.

  • Bulk and wholesale orders are subject to availability and confirmation.

  • We reserve the right to refuse or cancel any order at our sole discretion, including orders with incorrect pricing or incomplete information.

Once an order is confirmed and shipped, it may not be canceled.

Pricing & Payment

  • All prices are listed in the currency displayed at checkout.

  • Payment must be completed in full before orders are processed or shipped.

  • We reserve the right to update pricing at any time without prior notice.

Any applicable taxes, duties, or import charges are the responsibility of the customer unless otherwise stated.

Shipping & Delivery

Shipping times and delivery estimates are provided for reference only and are not guaranteed.

WEZEBEL is not responsible for delays caused by carriers, customs clearance, or other factors beyond our control.

Risk of loss passes to the customer upon shipment.

Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

Please refer to the Return & Refund Policy page for detailed conditions and eligibility.

Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of WEZEBEL COMMERCE LIMITED or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, WEZEBEL shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid for the products giving rise to the claim.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong.

Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on this website.

Contact Information

For questions regarding these Terms, please contact us at:

📧 customercare@wezebel.com